Terms & Conditions

All orders with the exception of earrings, must be returned within 7 days of receipt provided that the item is unused and in the same condition as when received. Items need to be returned with all the original packaging, including your order number and proof of purchase. We will gladly exchange it for another item or we will refund you the purchase price (less shipping costs).

Please take note that watches need to be returned with the guarantee book, the watch box, as well as any links that may have been removed.

Any item that is not in its original condition not due to Marios Jewellers error, will not be accepted for return.

Marios Jewellers shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Card transactions will be acquired for Marios Jewellers via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Marios Jewellers bank account, the details of which will be provided on request.

Card transactions will be acquired for Marios Jewellers via PayGate (Pty) Ltd who are the approvedCustomer details will be stored by (Your Company) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Marios Jewellers takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

This website is governed by the laws of South Africa and Marios Jewellers chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Marios Jewellers, P O Box 215, Milnerton, 7446

Marios Jewellers may, in its sole discretion, change this agreement or any part thereof at any time without notice.

This website is run by Marios Jewellers (close corporation) based in South Africa trading as
Marios Jewellers and with registration number CK1988/07997/23 and Marios Theodoropoulos. And Chrisoula Theodoropoulos
(Director(s)/Member(s)/Owner(s)).

Company Physical Address:

Shop 158, Canal Walk Shopping Centre, Century City, 7441
Email: sales@mariosjewellers.com

Telephone: 021 551 8636

Whilst times for the availability of the jewellery are given in good faith and Marios Jewellers will use every endeavour to comply therewith, no responsibility can be accepted for any loss or damage incurred by the Client on account of any delay in timelessly supply of such jewellery arising out of any circumstances beyond Marios Jewellers control, which circumstances will include, but in no way be limited to:

• any delays in the supply of jewellery by Marios Jeweller’s Suppliers which cannot be directly or indirectly attributed to them;
• any delay due to freight services;
• the client not providing Marios Jewellers with necessary information in order to determine the specifications of the jewellery to be provided;
• if the balance of the contract price payable on date of reservation is not paid on date that the jewellery are to be available.

Marios Jewellers will communicate unavoidable delay in the delivery.

I, the undersigned, acknowledges the risk involved in the supplying of jewellery by Marios Jewellers and hereby indemnify the supplier against claims for harm/damage cause to me/ due to reasons beyond the reasonable control or unintentional act of any person, whether or not in the employ of the supplier. This will any economical lost pertaining to the harm/damage caused.

Marios Jewellers reserves their right to suspend delivery of any orders in the event that payment for such orders is not made on time. In the circumstances where payment is outstanding for a period exceeding 30 days from date of statement Marios Jewellers will charge interest at a rate not exceeding 2% per month or as per the maximum rate determined by the National Credit Act from time to time on overdue payments.

All accounts older than 30 days will be handed over for collection and will the Customer be liable to pay all legal fees with regard to the collection of such outstanding amounts on a fees scale as determined by the court of law/tribunal where the collection matter will be adjudicated.

The Customer hereby agrees to the jurisdiction of the Magistrate Court in the event that any outstanding amount is handed over for collection, although such Magistrate Court may normally not have jurisdiction in the matter.

2.1. Marios Jewellers warrants every new or reconditioned accessories fitted during any repair or adjustment services, and the labour required installing it, for a period of three months after date of instillation or such longer period as the original manufacturer may specify in writing

2.2. The warranty will be void if the client has subject the accessory, or the jewellery in which it was installed, to misuse and abuse and if the accessories or jewellery was altered by someone else other than Marios Jewellers.

2.3. The warranty will be void if the client has failed to use repaired or adjusted jewellery in accordance with the instructions and specifications of Marios Jewellers.

2.4. The warranty does not apply to ordinary wear and tear, having regard to the circumstances in which the jewellery are intended to ordinary be used

2.5 The client is entitled to receive the old/used accessories in a clean container. I the client wants the old accessories (client signature if client want old accessories) _____________, unless the accessories is part of a warranty claim or it is against national legislation that requires disposal of the old/use accessories in a specific manner.